Privacy Policy
This Privacy Policy outlines how Nova Express Limited and its affiliates (collectively referred to as “we/us/our/Nova Express”) collect, utilize, disclose, and transfer your information through our website www.novaexpress.co.in (“Site/Mobile App”) in relation to the services we offer (“Services”). This policy is subject to updates, so we encourage you to review it periodically.
This document serves as an electronic record in compliance with the Information Technology Act, 2000 (“IT Act, 2000”) and relevant regulations. It is automatically generated and does not require physical or digital signatures.
This Privacy Policy constitutes a binding agreement between you, the User (“you,” “your,” “yourself”), and Nova Express. Please review this policy carefully. If you do not agree with any part of it, please refrain from using the website.
Information We Collect
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Registration Information: This includes essential contact details such as your name, gender, age, address, postal code, phone number, occupation, interests, and email address provided when you register for our site and seek services.
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Payment Information: If you make payments for our services, Nova Expressor our payment processing partners may collect billing information, including credit card details and expiration dates.
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Additional Information: We may collect further information at various times, such as when you provide feedback, modify your preferences, participate in surveys, or communicate with us.
Cookies
Nova Express utilizes cookies, which are small data files placed on your device, to enhance user experience. Cookies assist us in delivering tailored services and may be employed regardless of whether you have registered with us.
Purpose of Information Use
The data you provide helps us present services clearly and optimize your experience. We may use your information to maintain, enhance, and improve our services, as well as to develop new offerings. We may also use your email address for marketing purposes, provided you have opted in (with an option to unsubscribe). However, your email may be used for non-promotional purposes, such as service updates or customer support.
Information Sharing
Nova Express may share your information with third parties in the following situations:
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When using your data for the above-mentioned purposes.
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If required by law or governmental authority for identity verification or to prevent illegal activities.
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Within our corporate family for processing your information in accordance with this policy.
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To combat fraud, security breaches, or technical issues.
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With your consent or as legally mandated.
Data Security
Nova Express implements robust measures to protect your information from unauthorized access or misuse. This includes regular reviews of our data handling practices and the use of encryption and security protocols. However, no security measures can completely eliminate risk.
Access and Updates to Your Information
If you have concerns about the information you’ve provided or any questions about our Privacy Policy, please reach out to us at:
Nova Express
Ground Floor, 1, Amarnath Yadav,
Pakari, Bhadohi, Sant Ravidas Nagar,
Uttar Pradesh - 221401.
Your Consent
By providing us with your information, you acknowledge that your submission is voluntary and that you have read and understood the terms of this Privacy Policy. If you do not wish to share your information, please do not access our website.
Opt-Out Option
We offer users the choice to opt out of receiving promotional communications after creating an account. If you prefer not to receive marketing messages from us, you can opt out by contacting novaexpress9@gmail.com.
Data Retention Policy
We retain your personal information only as long as necessary for the purposes for which it was collected or as required by law. We may keep your data to prevent fraud or abuse and to comply with legal obligations.
Final Note
This Privacy Policy may be updated from time to time, and we encourage you to review it periodically to stay informed about our practices.